Privacy Policy
Last Updated: April 9, 2026
At Journal Craft, we consider your privacy to be important. We do not need to do this; it is a promise we make to you.
We have a Privacy Policy to inform you what we know about you, why we want to know, how we use it, and what options you have. We have written this policy in a language to ensure that anyone can comprehend it, not only lawyers.
Who We Are
Journal Craft is a website that helps people who publish papers, academic journals, and manage editorial work. We provide services like hosting, customization, and support to journal editors, publishers, researchers, and academic institutions around the world.
When you use our website or services, you are putting your trust in us with your information. We do not take this lightly. We know that you are giving us your information, and we will do our best to keep it safe.
What Information We Collect
We collect information from you in two ways: when you give it to us directly, and automatically when you use our website.
Information you give to us:
- Your name, email address, and contact details when you sign up or get in touch with us.
- Your billing information, like your name, address, and payment details, when you buy a plan or service from us.
- Details of your journal or publication when you set up your account.
- The Messages and questions sent through contact forms or support channels.
Information we collect automatically:
- Your IP address, browser type, and device information.
- Pages visited and duration of stay.
- Referral sites and tracking cookies.
- We do not gather data such as your government identification, health data, and monetary data other than that which we require to execute secure payments.
How We Use Your Information
We use your information to make our services better and to give you an experience. We use it to:
- Set up and manage your Journal Craft account and subscription.
- Process your payments and send you invoices or receipts.
- Answer your questions and respond to your feedback .
- Send you updates about your account changes to our services, or when it is time to renew.
- Make our website and services better over time .
We will only contact you for marketing purposes if you say it is okay. You can say no at any time.
Who We Share Your Information With
We do not sell, rent, or trade your information to anybody. But we can post your information in certain circumstances:
Service providers: Service providers are companies that assist us in operating our business, such as payment processors, email services, and server hosting providers. They receive only the information that they need to do the job. They must keep it a secret. .
Business transfers: In case Journal Craft is purchased, merged, or altered in any manner, your information can be transferred during that process. We will let you know before this happens.
Needs: In case the law states that we must disclose your information, we will do so, but we will inform you.
Your Data is Yours
All the material you post, compile, or produce on Journal Craft, such as content, data, journal materials, or files, remains yours. Your work is not owned by us. If you choose to stop using our services, we will provide you with all your data in our format. You shall not want to be left without your information.
How we keep your data safe
We use encryption for data in transit, secure servers with regular backups, and strict access controls for our employees. While no system is 100% safe, we notify you immediately in the event of any data compromise.
What is the Retention of Your Information?
We retain your information as long as we require it to deliver to you our services or as long as the law requires. When you shut down your account, and the time you were holding the account has expired, your data is erased safely.
To comply with accounting and tax regulations, we may maintain billing and financial records longer.
Children's Privacy
Journal Craft is aimed at those who are academics, researchers, journal editors, and in academia. People below 18 are not welcome in our services. We do not intentionally collect data on children. In case we discover that a child has provided some information to us, then we will erase it immediately.
Connections to Other Websites
There could be links on our site to websites. And these connections are here to assist you. Once you click these links, you are no longer under the privacy rules of Journal Craft. We would like you to read the privacy policies of the sites that you visit. It is not our duty to monitor what is on those sites and their privacy practices.
Changes to This Privacy Policy
This privacy policy may change occasionally to keep up with changes in our services, technology, or laws. We will update the date at the top of this page when we do. In case we change anything, we will inform you either by email or by placing a notice on our site.
We wish you to visit this page frequently to ensure that you know how we are processing your information.